Privacy Policy

Effective date: 19 March 2025

This is the Privacy Policy for TaskFavour, which runs the website www.taskfavour.com and its mobile apps (referred to together as the "Services"). This policy is effective from March 19, 2025.

You can reach TaskFavour at favour.corperation@gmail.com.

This policy explains how TaskFavour collects and uses your personal information, who can see that information, your rights as a user, and TaskFavour's responsibilities to you. It also details our cookie policy.

We may update this Privacy Policy to comply with laws or to reflect changes in how we collect data. The "Effective Date" at the top will show when it was last changed. We suggest you check this policy regularly for updates. We might also notify you by email if we make changes.

This Privacy Policy works alongside our Services' Terms and Conditions.

By using our Services, you agree to the terms of this Privacy Policy, including how we collect, use, and keep your data.

2. Personal Data We Collect

We only collect the information we need to provide our Services, as described in this policy. We won't collect any extra data without telling you first.

When you use our Services, we may automatically collect:

  • Your IP address, location, and details about your device's hardware and software.
  • Information about your activity, such as links you click, content you view, your advertising ID, and your device's unique ID.
  • Details about your device and internet connection, including page views, traffic, referring websites, ad data, browsing history, and web logs.

We may also collect additional information when you interact with our Services, depending on what you do. This may include:

  • Your name, age, date of birth, gender, email address, phone number, physical address, payment details, and photos.
  • Information from your devices, such as device IDs, user IDs, device types, advertising IDs, and unique device tokens, especially when you create an account or use our Services.

3. How We Use Personal Data

We use your data only for the purposes stated in this Privacy Policy or on relevant pages within our Services. We will not use your data for any other purpose.

We may use the data we collect automatically or when you perform certain actions for:

  • Identifying and authenticating you.
  • Protecting TaskFavour and our users.
  • Customizing content and ads on our Services.
  • Providing, improving, and personalizing our Services.
  • Maintaining and securing our Services.
  • Verifying user identities.

We may also share your information with other users you have contracted with through TaskFavour. Additionally, we may use your information for:

  • Legal and compliance purposes.
  • Ensuring we receive payments.
  • Contacting you about promotions, changes, or improvements to our Services.
  • Managing our User Agreement.

4. Who We Share Personal Data With

We may share user data with our employees who need it to fulfill the purposes outlined in this Privacy Policy.

We may share user data with third-party partners, such as Facebook, Google Ads, Bing, Google Marketing, and Google Analytics.

The data shared with these partners may include information about your page views, clicked links, and other actions taken on our Services, in our ads, or in our emails.

We may also share user data with third parties for these reasons:

  • To third-party service providers who help us with business, verification, professional, or technical support, and who help us run our business and Services.
  • To other third parties involved in TaskFavour's marketing, and to consultants, advisors, and analytics providers.
  • To share ratings and reviews about you with other users looking for taskers on our Services.
  • To comply with legal processes, provide information to law enforcement or regulatory agencies, or in connection with public safety investigations.
  • To any other third party with your consent or as needed to provide a service you requested.

Third parties will only access the data they need to complete their specific task.

We will not sell or share your data with other third parties, except:

  • When required by law.
  • For legal proceedings.
  • To protect our legal rights.
  • To buyers or potential buyers if we sell the company.

If you click links on our Services that lead to other websites, please be aware that we are not responsible for their privacy policies.

5. How Long We Store Personal Data

We will store user data only until it's no longer needed for the purpose it was collected. We will notify you if we need to keep your data longer.

6. How We Protect Your Personal Data

We protect your information with technical and administrative security measures. These include firewalls, data encryption, physical access controls for data centers, and information access controls.

While we take reasonable steps to secure user data, no internet transmission is completely secure. We cannot guarantee absolute security.

If you believe your account has been compromised, please contact us at favour.corperation@gmail.com.

7. Children’s Privacy

Our Services are for users aged 18 and older. We do not knowingly collect or use data from children under 18. If we learn we have collected such data, we will delete it immediately.

If a child under 18 has provided us with data, their parent or guardian can contact our privacy officer.

8. How to Access, Modify, Delete, or Challenge Your Data

To find out what personal data we have collected, how we've used it, who we've shared it with, or to request data deletion or modification, please contact our privacy officer at favour.corperation@gmail.com.

9. How to Opt-Out of Data Collection, Use, or Disclosure

In addition to the methods in section 8, here are specific opt-out options:

a. Marketing Communications: To stop receiving marketing emails, use the unsubscribe link in the email. Registered users can also change their communication preferences in their profile settings.

b. Push Notifications: To stop receiving push notifications, change your notification settings in your account or device settings. We collect device information like operating system and user ID to deliver notifications.

10. Cookie Policy

A cookie is a small file saved on your device by a website or app. It collects data about your browsing habits. You can choose to be notified when a cookie is sent, or disable cookies entirely in your browser settings, though this may affect your experience.

We use the following types of cookies on our Services:

Functional Cookies:

  • These cookies remember your preferences on our Services, so they're saved for your future visits.

Analytical Cookies:

  • These cookies help us improve our Services by collecting data on how you use them, such as what content you view and how long you stay.

Targeting Cookies:

  • These cookies collect data about your site usage and preferences, allowing us to personalize the information you see.

Performance Analytical Cookies:

  • We use cookies to assess how well our Services perform. This information helps us understand how you and other visitors use our Services, allowing us to improve content and layout. We also track visitor numbers and analyze feature popularity.

Advertising Cookies:

  • We may use first-party or third-party cookies to show you ads that are relevant to your interests. These technologies help us understand if the ads and content we show you are useful, such as whether you click on them.
  • Third-party cookies are created by websites other than ours. We may use them to:
    • Show you ads tailored to your interests, both on and off our Services.
    • Determine how relevant ads are to you.
    • Track which ads you've seen, how often, when, and where.
    • See if you've interacted with an ad, such as by clicking on it.

11. Marketing

When you register, you can choose to receive or not receive updates about our services, news, special offers, and those of our partners ("Marketing Material") via your TaskFavour account, email, mail, or phone. If you complete a transaction, you may also be asked if you want to receive these updates.

You can opt-out of receiving Marketing Material by emailing TaskFavour using the contact information on our Services.

If you are referred to our Services by another user who provided your contact information (name and email), we may contact you. This contact is governed by this Privacy Policy. You can opt-out of our referral system at any time by emailing TaskFavour using the contact information on our Services.

Even if you opt-out of Marketing Material, TaskFavour may still send you administrative and account-related messages.

12. Queries or Complaints

If you have any questions, concerns, or complaints, please contact our privacy officer at favour.corperation@gmail.com.