Terms and Conditions

LAST UPDATED 19 MARCH 2025

These Terms and Conditions detail the responsibilities and obligations of both you and TaskFavour on the TaskFavour Platform.

They explain the steps needed to finalize task completion.

TaskFavour provides a platform for Users to connect with others who offer Services.

Before using the TaskFavour Platform, please carefully review these terms and all Policies, including the TaskFavour Guidelines and Privacy Policy.

These Policies are part of this Agreement.

1. SCOPE OF TASKFAVOUR SERVICES

Basic Principles

1.1. TaskFavour provides the TaskFavour Platform for "Posters" to publish "Posted Tasks".

1.2. "Taskers" can make an "Offer" in response to a "Posted Task". Only the "Poster" can see the "Offer" details.

1.3. A "Poster" can cancel a "Posted Task" before accepting an "Offer". TaskFavour can cancel all "Offers" on a "Posted Task" made before a change.

1.4. If a "Poster" accepts an "Offer" on the TaskFavour Platform, the "Posted Task" is assigned to that "Tasker". A "Task Contract" is then created between the "Tasker" and "Poster".

1.5. Once the "Task Contract" is created, the "Tasker" and "Poster" can change it on the platform. They are strongly encouraged to use TaskFavour's messaging system to change the "Task Contract" (including the "Agreed Price") or communicate.

1.6. Once the "Tasker" completes the work, they can request payment from the "Poster" with an invoice.

1.7. Once the "Poster" receives the invoice, they must pay the "Agreed Price" to the "Tasker" or contact support at favour.corperation@gmail.com for a dispute.

1.8. If a "Tasker" doesn't get a response from the "Poster" within 2 days of completed work, they should contact support at favour.corperation@gmail.com.

1.9. After the "Task Contract" is completed, the parties are encouraged to review and provide feedback on the "Services" on the TaskFavour Platform or other TaskFavour social media.

2. TASKFAVOUR’S ROLE AND OBLIGATIONS

3. USER OBLIGATIONS

3.2. You cannot use any content from the TaskFavour Platform on third-party sites or for business purposes without TaskFavour's written permission.

3.3. You must not use the TaskFavour Platform for illegal or immoral purposes.

3.4. You must maintain control of your TaskFavour account, not allowing others to use it or transferring/selling it.

3.5. You give TaskFavour a worldwide, royalty-free license to use, reproduce, modify, and adapt any content you post on the platform for platform use, service promotion, and as allowed by this Agreement.

3.6. Your posted information must not harm TaskFavour or anyone else, including causing potential economic loss.

3.8. The platform may use location-based features. "Posters" and "Taskers" locations may be shown on the platform. Do not disclose personal details like full names, addresses, phone numbers, or emails in "Posted Tasks" or public communications.

3.9. If you are a "Tasker", you must have the necessary rights, licenses, and skills to provide the "Services" and work in the relevant jurisdiction. You must comply with tax and regulatory obligations for payments received.

3.10. You cannot charge "Posters" extra fees on top of the "Tasker Funds", unless the parties amend the "Agreed Price" through the platform.

3.11. You cannot request payments outside the platform, except as permitted by clause 3.12 and only if the platform cannot facilitate reimbursement for costs under 3.12.

3.12. If a "Tasker" agrees to pay costs for completing "Services", they are responsible for getting reimbursed from the "Poster". Agree to these costs on the platform. TaskFavour advises "Taskers" not to pay costs in advance, unless they trust the "Poster".

3.13. For platform operation (insurance, pricing, policies), if a "Customer" agrees to subcontract work, the subcontractor must also be a registered "User" on the platform.

3.14. If TaskFavour decides you've breached this clause or "Task Contracts", it can remove your content, "Posted Tasks", or "Offers", or cancel/suspend your account and "Task Contracts".

4. PRICING, FEES AND PAYOUTS

4.1. A "Booking Fee" is paid to TaskFavour for bookings on the platform. When a "Poster" accepts a "Tasker's" "Offer", a "Task Contract" is formed. The "Tasker" completes the work and requests payment. The "Poster" is then charged the "Agreed Price" plus the "Booking Fee".

4.2. When the "Poster" pays the "Tasker", the "Tasker Service Fee" is deducted from the payment, and TaskFavour keeps both the "Tasker Service Fee" and the separate "Booking Fee".

4.3. The "Booking Fee" and "Tasker Service Fee" do not include GST.

4.4. Unless clause 3 applies, all "Fees" to TaskFavour are non-refundable, except for your rights under "Non-Excludable Conditions".

4.5. If TaskFavour adds a new service, the "Fees" for that service are payable from its launch.

4.6. TaskFavour can change its "Fees" (including "Booking Fee" and "Tasker Service Fee") at any time, with updates on its website.

4.7. "Offer" prices must be the total amount for the task. Hourly, unit, or quote-based offers are not allowed. Partial quotes for further off-platform negotiation are also prohibited.

4.8. No partial payments. Offers must cover the entire task. Accepting an "Offer" means you agree to pay that amount (plus the "Booking Fee"). Tasks with partial payments, sales, or commissions are not allowed.

4.9. Keep banking details updated in your Account Settings for smooth payments.

Tasker Service Fees

5. PAYOUTS, REFUNDS AND CANCELLATIONS

5.1. If either the "Poster" or "Tasker" cancels the "Task Contract" before work starts, no cancellation fee applies. However, TaskFavour records all cancellations, and repeated cancellations may lead to negative reviews or penalties at TaskFavour's discretion.

5.2. If the "Poster" cancels the "Task Contract", their account may receive a negative review or penalties.

5.3. If the "Tasker" cancels the "Task Contract", their account will receive a negative review or penalties.

5.4. Upon request to TaskFavour Support, TaskFavour may refund the "Agreed Price" to the "Poster's" original payment method.

5.7. If parties agree on additional cancellation fees in the "Task Contract", the aggrieved party must claim them directly from the other.

5.8. TaskFavour's payment provider, Stripe, may take up to 10 "Business Days" to process the return of the "Agreed Price" (less "Booking Fee", if any) as TaskFavour "Credits" or to refund the "Poster's" original payment method.

5.9. TaskFavour can suspend a "User Account" for repeated cancellations.

6. PAYMENT FACILITY

6.1. TaskFavour uses Stripe as its "Payment Provider" for the "Payment Account".

6.2. Stripe's terms at https://stripe.com/ssa/ are included in this Agreement and prevail over it regarding the "Payment Account".

6.3. If TaskFavour changes its "Payment Provider", you may be asked to agree to new terms. If you disagree, alternative payment methods will be offered.

7. VERIFICATION & BADGES

7.1. TaskFavour may use "Identity Verification Services".

7.2. You agree that TaskFavour's "Identity Verification Services" might not be completely accurate, as they depend on "User"-provided and third-party information.

7.3. You are responsible for verifying identities, and TaskFavour is not responsible for how its "Identity Verification Service" is used.

7.4. TaskFavour's "Identity Verification Services" can be changed at any time.

7.5. The TaskFavour Platform may include a feedback system for "Users" to rate each other.

7.6. TaskFavour may offer "Badges" to "Taskers" for a fee. The "Tasker" can request these "Badges" through the platform. Obtaining "Badges" may require providing certain information or documents, as determined by TaskFavour or a third-party verifier.

7.7. You understand that "Badges" are snapshots in time and might not be accurate when displayed. If you rely on a "Badge" for a "Task Contract", you do so knowing this limitation. Verify any "Badge" with the "Tasker" before starting the task.

7.8. "Taskers" are responsible for ensuring their "Badge" information is accurate and must inform TaskFavour if a "Badge" is no longer valid.

7.9. TaskFavour can issue "Badges" to "Taskers" for a fee, at its discretion.

7.10. "Badges" remain under TaskFavour's control, and their display is licensed to the "Tasker" for platform use only. Verification from a "Badge" cannot be used outside the TaskFavour Platform.

7.11. TaskFavour can refuse to issue or remove a "Badge" without notice if you breach the Agreement, the "Badge" was issued incorrectly, obtained fraudulently, has expired, is no longer valid, or if TaskFavour deems its removal necessary.

8. INSURANCE

8.2. "Taskers" must decide what insurance they need to perform their tasks, including any legal requirements.

8.3. Each "Poster" must determine if insurance is necessary, and "Taskers" are responsible for having sufficient insurance to cover the "Services" provided to other "Users" on the TaskFavour Platform.

9. PRIVACY

9.1. "Third Party Service" providers have their own privacy policies. You must review and agree to them before using their services.

9.2. TaskFavour will try to let you transact anonymously on the platform. However, to prevent fraud and violations of the "Community Guidelines", TaskFavour can ask "Users" to verify their identity to remain a "User".

10. MODIFICATIONS TO THE AGREEMENT

10.1. TaskFavour can change this Agreement or the "Policies" (and update them on the platform) at any time. If changes are significant, TaskFavour will notify you through your TaskFavour account or upon your next login.

10.2. Amended terms take effect immediately when you actively agree (e.g., by clicking "I accept") or use the platform, including engaging in "Task Contract" activities. Otherwise, they take effect 30 days after notification.

10.3. If you disagree with any changes to this Agreement or "Policies", you must terminate your account or notify TaskFavour, who will then terminate your TaskFavour account, and you must stop using the "TaskFavour Service".

11. NO AGENCY

11.1. This Agreement doesn't create any agency, partnership, joint venture, or employment relationship. You cannot bind TaskFavour or its affiliates in any way. TaskFavour clarifies that any "Third Party Services" promoted on the platform are provided solely by those third parties. TaskFavour is not liable for any losses you incur due to the performance or non-performance of those "Third Party Services", to the extent allowed by law.

12. NOTICES

12.2. Notices related to "Third Party Service" performance must be delivered to the third party as per their terms and conditions.

13. MEDIATION AND DISPUTE RESOLUTION

13.1. TaskFavour encourages you to try to resolve disputes (including returns or refunds) directly with other "Users". TaskFavour may share your information with other parties involved in the dispute.

13.2. TaskFavour may help "Users" resolve disputes. Any "User" can ask TaskFavour for help. You must cooperate with TaskFavour's investigations. TaskFavour can make a final decision (reasonably) based on provided information and instruct the "Payment Provider" to make payments. You can still take your dispute to court.

13.3. TaskFavour may provide access to a "Third Party Dispute Service". If provided, either party can ask the other to use it if direct resolution fails. Terms for the "Third Party Dispute Service" will be available upon request. It's a "Third Party Service", and "Users" pay any associated costs as per their terms.

13.4. Disputes with "Third Party Service" providers must follow their own dispute resolution processes.

13.5. If you have a complaint about the "TaskFavour Service", please contact TaskFavour.

13.6. If TaskFavour shares other "User" information to help resolve disputes, you must only use it for that purpose. You're responsible for any costs or losses TaskFavour incurs due to your misuse of that information.

14. TERMINATION

14.1. Either you or TaskFavour can end your account and this Agreement at any time, for any reason.

14.2. Ending this Agreement does not affect any "Task Contracts" already made between TaskFavour "Users".

14.3. Sections 4 ("Fees"), 13 ("Limitation of Liability"), 18 ("Mediation and Dispute Resolution"), and any other terms that should reasonably continue, will remain in effect after this Agreement ends.

14.4. If your account or this Agreement is ended for any reason, you cannot create new TaskFavour accounts without TaskFavour's permission, and TaskFavour may terminate any other accounts you have.

15. GENERAL

15.1. If any part of this Agreement is found to be invalid, that part can be removed, and the rest of the Agreement remains valid.

15.2. TaskFavour can transfer this Agreement to another party without your permission. You will still be bound by the Agreement if this happens.

15.3. This Agreement contains the complete understanding between you and TaskFavour regarding its subject matter.

APPENDIX A: MODEL TASK CONTRACT

Terms used in this "Task Contract" are defined in the TaskFavour Glossary. This "Task Contract" is formed as per the TaskFavour Agreement. Unless agreed otherwise, the "Poster" and "Tasker" agree to the following:

1 COMMENCEMENT DATE AND TERM

1.1. The "Task Contract" begins when the "Poster" accepts the "Tasker's" "Offer" to provide "Services" for a "Posted Task".

1.2. The "Task Contract" continues until it's ended as outlined in clause 7.

2 SERVICES

2.1. The "Tasker" will perform "Services" correctly and professionally.

2.2. The "Tasker" must perform the "Services" at the agreed time and place.

2.3. The parties must fulfill their obligations according to any other terms agreed upon during or after the "Task Contract" creation.

2.4. The parties understand the "Task Contract" is for personal service, where the "Poster" chose the "Tasker". Therefore, the "Tasker" cannot subcontract any "Services" without the "Poster's" permission.

2.5. The "Tasker" is always responsible to the "Poster" for any subcontractor's actions, as if they were the "Tasker's" own.

3 WARRANTIES

3.1. Both parties guarantee the information used to create the "Task Contract" is accurate.

3.2. The "Tasker" guarantees they (and any subcontractor) have the right to work, provide "Services", and hold all necessary licenses in the location where the "Services" are performed.

4 PAYMENT OR CANCELLATION

4.1. When the "Task Contract" is created, the "Poster" must pay the "Agreed Price" into the "Payment Account".

4.2. When the "Services" are finished, the "Tasker" will notify the "Poster" on the TaskFavour Platform.

4.3. The "Poster" will be asked to pay when the "Services" are done. If the "Tasker" completed the "Services" according to clause 2, the "Poster" must pay the "Tasker's Payment Account" through the TaskFavour Platform.

4.4. If a "Task":

• a. has been assigned for 30 days; and
• b. has been inactive for 7 days past its due date (no communication on the platform or reschedule requests),

the "Task" will be automatically canceled.

5 LIMITATION OF LIABILITY

5.1. Except for breaches of "Non-excludable Conditions", neither party is liable for "Consequential Loss" related to the "Services", third-party claims, or the "Task Contract", even if the loss was known or foreseeable.

5.2. Unless otherwise insured or agreed, each party's liability to the other, except for breaches of "Non-excludable Conditions", is limited to the "Agreed Price".

6 DISPUTES

6.1. If a dispute occurs, the parties will try to resolve it within 14 days through informal negotiation (phone, email, etc.).

6.2. If informal negotiation fails, either party can refer the dispute to TaskFavour and follow clause 18 of the TaskFavour Agreement.

7 TERMINATION OF CONTRACT

The "Task Contract" ends when:

• a. The "Services" are completed and the "Agreed Price" is paid to the "Tasker's Payment Account".
• b. One party is terminated or suspended from the TaskFavour Platform, if the other party chooses to end the contract.
• c. The parties or the "Third Party Dispute Service" agree to terminate it.
• d. TaskFavour gives notice as per the party’s TaskFavour Agreement.

8 APPLICATION OF POLICIES

The applicable "Policies" are incorporated into the "Task Contract".

9 GOVERNING LAW

The "Task Contract" is governed by the laws of the location where the "Posted Task" was published on the TaskFavour Platform.

APPENDIX B: TERMS

These additional terms modify or apply to the main Agreement:

• a. a reference to “CAD”, “A”, “dollar”, or “$” is to Canadian currency;
• b. 'Personal Information' has the same meaning given to it in the Personal Information Protection and Electronic Documents Act (PIPEDA);
• c. This Agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You and TaskFavour submit to the exclusive jurisdiction of the courts of the Province of British Columbia and the federal courts of Canada.
• d. The following is added as clause 3.3 in the Model Contract of Appendix A: '3.3 The parties incorporate the applicable consumer protection legislation of Canada into the Task Contract, even if they are not already incorporated by law.'
• e. The exclusions and limitations of liability shall be as follows:
  1. (1) Except for liability in relation to breach of "Non-excludable Conditions", to the extent permitted by law, TaskFavour specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between "Posters" and "Taskers".
  2. (2) Except for liability in relation to a breach of any "Non-excludable Condition", to the extent permitted by law, TaskFavour specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between You and any "Third Party Service" provider who may be included from time to time on the TaskFavour Platform.
  3. (3) Except for liability in relation to a breach of any "Non-excludable Condition", and to the extent permitted by law, TaskFavour is not liable for any "Consequential Loss" arising out of or in any way connected with the "TaskFavour Services".
  4. (4) Except for liability in relation to a breach of any "Non-excludable Condition", TaskFavour’s liability to any "User" of the "TaskFavour Service" is limited to the total amount of payment made by that "User" to TaskFavour during the twelve month period prior to any incident causing liability of TaskFavour, or CAD$50.00, whichever is greater.
  5. (5) TaskFavour’s liability to You for a breach of any "Non-excludable Condition" (other than a "Non-excludable Condition" that by law cannot be limited) is limited, at our option to any one of resupplying, replacing or repairing, or paying the cost of resupplying, replacing or repairing goods in respect of which the breach occurred, or supplying again or paying the cost of supplying again, services in respect of which the breach occurred.

• "Agreement": The current agreement between TaskFavour and a "User".
• "Agreed Price": The cost of "Services" paid to the "Tasker's Payment Account" by the "Poster", excluding "Service Fees" and other agreed-upon expenses.
• "TaskFavour", "we", "us", or "our": 1167431 BC Ltd.
• "TaskFavour Badge": A badge showing a "User" meets certain qualifications, including "Verification Icons", as determined by TaskFavour.
• "TaskFavour Credits": Discounts or refunds (including payment returns of the "Agreed Price") usable on the "TaskFavour Platform".
• "TaskFavour Platform": The TaskFavour website, apps, and related platforms.
• "TaskFavour Service": Providing the "TaskFavour Platform" and its features, including payment processing.
• "Badge": A "TaskFavour Badge" or "Verification Icon".
• "Business Day": A regular banking day in a "User's" location.
• "Business Partner Contract": An agreement between a "Business Partner" and a "Tasker" for "Business Services".
• "Business Partner": A business using TaskFavour to acquire "Business Services".
• "Business Services": "Services" a "Tasker" provides to a "Business Partner" for resale.
• "Booking Fee": The "Poster's" payment to TaskFavour for using the "TaskFavour Services", separate from the "Agreed Price".
• "Cancellation Fee":
  • The "Booking Fee" paid by the "Poster" if they cancel.
  • An amount equal to the "Booking Fee" paid by the "Tasker" if they cancel.
• "Consequential Loss": Indirect losses, including lost opportunities, profits, data, or equipment value.
• "Customer": A "User" who searches for "Services" on the "TaskFavour Platform".
• "Fees": All payments Users make to TaskFavour, including the "Service Fee".
• "Identity Verification Services": Tools for Users to confirm others' identities, qualifications, or skills, like phone verification, payment verification, references, social media links, "TaskFavour Badges", and "Verification Icons".
• "Non-excludable Conditions": Legal guarantees for consumers that cannot be removed from contracts, particularly under Canadian provincial or territorial laws.
• "Offer": A "Tasker's" bid to complete a "Posted Task".
• "Payment Account": The financial account handled by the "Payment Provider".
• "Payment Provider": The company TaskFavour uses to manage payments between users.
• "Personal Information": Defined as stated in the "Specific Terms".
• "Policies": TaskFavour's rules and guidelines, like the "Community Guidelines", posted on their platform.
• "Poster": A user who requests "Services" on the TaskFavour Platform.
• "Posted Task": A service request published by a "Poster", including details like deadline, price, and description.
• "Service Fee": The total fee, including the "Booking Fee" and the "Tasker Service Fee".
• "Services": The work a "Tasker" performs as described in a "Posted Task", including any agreed-upon changes.
• "Task Contract": The agreement between a "Poster" and "Tasker" for the "Services", with model terms in Appendix A.
• "Tasker": A user who provides "Services" to "Posters".
• "Tasker Funds": The payment a "Tasker" receives after the "Tasker Service Fee" is deducted.
• "Tasker Service Fee": The fee "Tasker" pays to TaskFavour for using the platform, included in the total price.
• "Third Party Dispute Service": An external service used to resolve disagreements between users.
• "Third Party Service": Promotions or links to external services on the TaskFavour Platform.
• "User" or "You": Anyone who has registered to use the TaskFavour Platform.
• "Verification Icons": Badges on a user's profile or posts that confirm their qualifications or skills.
• "Offer": A Tasker's bid to complete a "Posted Task".
• "Payment Account": The financial account handled by the "Payment Provider".
• "Payment Provider": The company TaskFavour uses to manage payments between users.
• "Personal Information": Defined as stated in the "Specific Terms".
• "Policies": TaskFavour's rules and guidelines, like the "Community Guidelines", posted on their platform.
• "Poster": A user who requests services on the TaskFavour Platform.
• "Posted Task": A service request published by a "Poster", including details like deadline, price, and description.
• "Service Fee": The total fee, including the "Booking Fee" and the "Tasker Service Fee".
• "Services": The work a "Tasker" performs as described in a "Posted Task", including any agreed-upon changes.
• "Task Contract": The agreement between a "Poster" and "Tasker" for the "Services", with model terms in Appendix A.
• "Tasker": A user who provides "Services" to "Posters".
• "Tasker Funds": The payment a "Tasker" receives after the "Tasker Service Fee" is deducted.
• "Tasker Service Fee": The fee "Tasker" pays to TaskFavour for using the platform, included in the total price.
• "Third Party Dispute Service": An external service used to resolve disagreements between users.
• "Third Party Service": Promotions or links to external services on the TaskFavour Platform.
• "User" or "You": Anyone who has registered to use the TaskFavour Platform.
• "Verification Icons": Badges on a user's profile or posts that confirm their qualifications or skills.

Rules of Interpretation:

In the TaskFavour Agreement and all Policies, except where the context otherwise requires:

• a. Plural and Gender:
  • the singular includes the plural and vice versa, and a gender includes other genders;
• b. Grammatical Forms:
  • another grammatical form of a defined word or expression has a corresponding meaning;
• c. Document References:
  • a reference to a document or instrument includes the document or instrument as novated, altered, supplemented or replaced from time to time;
• d. Currency:
  • the applicable currency shall be the currency specified in Your Country Specific Terms;
• e. Person References:
  • a reference to a person includes a natural person, partnership, body corporate, association, governmental or local authority or agency or other entity;
• f. Legal References:
  • a reference to a statute, ordinance, code or other law includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of any of them;
• g. General Words:
  • the meaning of general words is not limited by specific examples introduced by including, for example or similar expressions;
• h. Headings:
  • headings are for ease of reference only and do not affect interpretation;
• i. Joint and Several Liability:
  • any agreement, representation, warranty or indemnity in favour of two or more parties (including where two or more persons are included in the same defined term) is for the benefit of them jointly and severally; and
• j. Construction Rule:
  • a rule of construction does not apply to the disadvantage of a party because the party was responsible for the preparation of this agreement or any part of it.